Ravine Hotel

The entire team at Ravine, made our stay for a family wedding such a memorable experience. From the team at the reception, restaurant, housekeeping and the management, thank you for your flawless customer service, attention to detail and willingness to make our important celebration so smooth.

The service is very poor from in room dinning as it takes 1 hour to delivery anything plus half items don’t even get delivered. Housekeeping is not available post 4pm for any room cleaning service only bath amenities can be replaced. Any day will prefer fazlani or fariyas resort.

Comfortable stay in Ravine hotel. However our request for late check out on a week day when room occupancy were not full was not granted by hotel staff. The break fast was delicious except juices served were of not up to the mark. Room lighting’s needs improvements.

Ravine is a grand old Panchgani hotel with great views, spacious rooms, and sporting equipment and tennis courts of global standards. Pros: Fabulous location, spacious property, beautifully landscaped and maintained on the outside. The views all-round are fantastic! We were given early check-in as soon as we walked in for our executive suite. Full marks for this! Instantly enraptured by the wide balcony, spacious suite, and pleasantly done interiors Comfortable and fairly wide main beds Full-sized single-door fridge, rare by any standards Tennis courts, fully equipped gym with a plethora of equipment to keep any sportsperson happy Lot of parking space Sunsets are really mesmerizing here, with the great landscaping and lights. However, the fountain was not maintained and was a breeding ground for mosquitoes. Cons: We were severely let down by a shockingly poor experience with their kitchen services. After having 3 of our 4 meals at their in-house restaurant, covering items from all the cuisines on offer, I can safely say that meals are best avoided. While the rotis and naans were huge, the portions of the main course in Indian were laughable. They wouldn't even satisfy one healthy child, leave alone an adult. Moreover, none of the dishes we ordered anything close to what they were supposed to, except the butter chicken (we ordered 3 Indian chicken mains, 2 Chinese mains). The only items which were spot on were Dal tadka and Jeera rice (and the Indian breads). So if you plan to enjoy great Indian/Parsi or Chinese meals, please look elsewhere The breakfast spread was decent, but lacked imagination. Poor service in the restaurant, especially during breakfast. Even during meals, we could only see 2 waiters trying their best to take orders Poor service overall. Had to call the reception 5 times over 3 hours for housekeeping. Finally, we had to physically go to the reception to get them to do it. And no, the hotel wasn't anywhere close to full occupancy. Shockingly, they have stopped room service for food completely, which is a shame given the beautiful rooms and spacious balconies. I wonder if the service staff has been cut down?

Hopeless service, very unhygienic, no cleaniness at all, switches are broken, bathroom pipes having leakages no one to come and repair it...towels are stinking, badly washed , the total experience was atrotious, I would definitely not recommend anyone to visit there

except for dinner in room service all services were very good. should mention that kebab called through room service were served on hot player and were mind blowing. strongly advise for non vegetarians...guess similar arrangement would also be for vegetarians. on the whole good stay. especially hospitality extended by Ms. Shivani.